Terms and Conditions

Terms and conditions

Ready to ship orders are shipped latest 2 days after order date. Custom orders are shipped after a processing time of 4 weeks. Both standard and traceable orders are shipped with Posta.

During the Holidays, the processing time of custom orders may be longer than 4 weeks. If that is the case, you will be informed.

For orders under 1000 DKK:

Standard shipping
Domestic shipping: 100 DKK
International shipping: 125 DKK

For orders of 1000 DKK or more:

Free shipping


Traceable shipping
For orders with tracking number, the shipping costs 75 DKK extra, regardless if it qualifies for free shipping. With traceable shipping you can track your order from ship date to arrival, and it is insured. 


Domestic shipping 3 days

International shipping
Europe                   7 days
Rest of the world 14 days

Returns
We offer you Free returns on unused and unwashed items in within 14 days, except for custom orders and PDF knitting patterns.